At Ayulya, we take pride in crafting high-quality natural self-care products. Your satisfaction is important to us.

1. Return Eligibility

Returns are accepted only in cases where the product is damaged, defective, or incorrectly delivered. The item must be unused and in original packaging.

2. Reporting an Issue

Please contact us within 48 hours of delivery and share clear images for verification.

3. Refund Process

Approved refunds will be processed to the original payment method within 5–7 business days.

4. Non-Returnable Items

Opened or used products cannot be returned due to hygiene and safety reasons.

5. Cancellation Policy

Orders can be cancelled only before dispatch.

6. Shipping Charges

Shipping charges are non-refundable unless the return is due to our error.